Future of Retail

The link at the bottom is to a SlideShare presentation on the future of retail 2015 (personal advice, if you are not a member of SlideShare you are missing a tremendous resource. http://www.slideshare.net)

I do not consider the public assembly facility industry to be terribly innovative, we respond (many times late to the party). This presentation into how retailers are anticipating, creating and delivering customer needs will give you an advance look into what your customer “experience” expectations will be in the future.

This is a basic pay attention and prepare to meet the expectations or be left behind. There will be no one to complain to when your customers and their money choose to stay home.