Heinz Field

Heinz-Field

Over the years, the partners of VSG have performed a variety of work for the Pittsburgh Steelers at Heinz Field. We have conducted Guest Experience Benchmarking projects that allowed the team to improve their customer service and overall experience; a post-occupancy review that provided valuable information related to construction materials and design; and a facility condition assessment that provided venue management with the appropriate data for long term capital planning. We also participated with architects on an expansion of the south endzone seating and have conducted customer service training for their front line staff.