Supervisors & Middle Managers

 

VSG ADVANTAGE TRAINING IS SPECIFICALLY DESIGNED TO CHANGE THE DYNAMICS OF SUPERVISORS AND MID-MANAGEMENT STAFF.

 

GIVE YOUR SUPERVISORS AN “AH HA” EXPERIENCE THAT IMPACTS HOW THEY UNDERSTAND, COMMUNICATE AND WORK WITH OTHERS.

 

PROVIDE YOUR SUPERVISORS WITH AN EASY TO USE HIGHLY EFFECTIVE LANGUAGE THAT IS FLEXIBLE AND FOCUSED ON THE NEEDS OF YOUR ORGANIZATION.

 

A major source of inferior service is inadequate supervisor support and training, which leads to miscommunication and dysfunction between supervisors and frontline employees.  In most cases, individuals are recognized and promoted based on their performance in lower level positions, but that is where the support stops. Supervisors often rely only on examples of previous supervisors, creating a leadership and performance GAP that impacts the desired customer service outcome.

VSG Advantage Trainingfor supervisors and mid-management is based on the DiSC®Model of Behavior, best described as an “Operators Manual for People.”  DiSC®  is a research validated personality assessment tool used by over 1 million people annually.  VSG’s DiSC training provides participants the tools to understand each other, resulting in a more effective work environment and increased efficiency within the organization.

VSG Advantage TrainingEverything DiSC® approach:

  • Uses engaging group interaction and self-discovery as participants learn to understand themselves and the “why” in their approach to work situations
  • Allows participants to gain life-changing insights into “why” their fellow workers may approach things differently
  • Encourages participants to uncover new and exciting ways to value and manage workplace “differences” that can be distractions and road blocks to team success
  • Motivates participants to accept, understand and most importantly value their fellow workers and the unique skills each brings to the workplace

 

EVERYTHING DiSC MANAGEMENT MAP


How it Works:

  • We review your specific challenges and desired outcomes and build a customized program to meet your needs.
  • Each participant completes our 20 minute online assessment
  • Each participant immediately has access to their detailed results providing specific feedback.  These results drive to the heart of core preferences, strengths and opportunities for change
  • Active participation by your team allows them to discover and embrace enlightening information that will positively change your workplace culture

In the facilitated session your team will:

  • Learn about their own strengths and blind spots
  • Learn about the strengths and blind spots of other styles (their co-workers)
  • Learn how to more effectively value the differences
  • Increase speed of integrating new team members
  • Facilitate better communication among team members and across teams
  • Build more effective relationships with clients
  • Develop management and leadership skills
  • Be introduced to 360 degree reviews
  • Be provided with tools for coaching and developing staff

 

Beyond the immediate positive impact on your organization, the profiles created for and provided to the team remain accessible to you and the VSG team and can be used again and again. For example, if you hire two new people, only those two need to take the DiSC assessment. Their profile can be coordinated with existing team profiles to create an updated Everything DiSC Group Culture Reportor unlimited free Comparison Reports.