Time Warner Cable Arena


VSG was engaged by Charlotte Arena Operations, LLC and the Charlotte Regional Visitor’s Authority to perform an operational review of Time Warner Cable Arena, home of the NBA’s Charlotte Bobcats. The scope of work included an assessment of current operating policies and procedures, capital improvements and long-term facility planning, security protocols, full-time staffing levels and technology for controlling major arena systems. The process to accomplish the work included a review of past and current operating budgets, operating procedure and protocols, and methods of communication between the two parties, as well as interviews with all stakeholders.