Verizon Arena

Verizon-ArenaIn 2012, VSG was engaged by Verizon Arena in North Little Rock, AR to conduct a Guest Experience Benchmarking review. We began with anĀ assessmentĀ of the facility website, investigated relevant social media posts, mystery shopped their receptionist, and conducted a full GEB on site with reviews of ingress, security, cleanliness, concessions, event staff interaction, and egress.