Managing Emerging Security Challenges in Public Assembly Venues
This webinar focused on safety and security challenges for public venues, with panelists discussing recent incidents and best practices for managing protests, immigration enforcement activities, and global conflicts. Russ Simons presented a detailed case study of the Holtz Center in Eugene, Oregon, where a protest involving tear gas affected a performing arts event, highlighting the importance of clear communication protocols and ongoing staff training. Jason Wazalewski shared his venue’s approach to developing a policy for handling federal law enforcement interactions, emphasizing the need for designated response teams and maintaining organizational neutrality. The panelists stressed the importance of regular training, maintaining relationships with law enforcement, understanding legal rights, and having clear protocols in place to fulfill venue operators’ duty of care to staff and guests.
The Advantage: Building well-being into your leadership DNA
The demands on today’s leaders are immense, but sustainable leadership begins with a grounded, mentally healthy approach. In a candid discussion, industry experts shared their insights on well-being practices every leader needs. Walk away with practical tools, self-awareness strategies, and leadership behaviors that elevate your team and your culture.
The Advantage: How to Leverage AI to Transform Your Venues Operations
AI strategies designed for venue professionals including tools, tactics, and prompts to save time, increase efficiency, and positively impact your bottom line.
VSG Back-to-Work Webinar Series: Analyze Your Staff for Back-to-Work Success
Reopening after COVID doesn’t mean you simply go back to the same way you did things before. Listen to industry leaders discuss firsthand how they have used this time efficiently to make changes to systems, process, roles, and responsibilities. The result has positioned them for greatness in the Post-COVID reopening world.
VSG Back-to-Work Webinar Series: Effectively Using Rewards & Recognition
“Catch people doing things right!” … and get the results you want:
Nothing can impact a positive Guest Experience more than an inspired and engaged workforce. How can we catch people doing things right and reinforce positive behaviors to achieve results?
Learn 10 best practices from two of our industry’s top Guest Experience Leaders.
VSG Back-to-Work Webinar Series: Healthy Air Means Confidence
Many of us are thinking about healthier air for the first time since the pandemic. Taking proactive steps for safer air flow should be a part of a good back-to-work strategy. This will help build confidence among key stakeholders and enhance the venue experience by putting safety first.
VSG Back-to-Work Webinar Series: Evaluation, Feedback, & Surveys
Receiving and giving effective feedback to employees and organizations is the secret sauce for greatness. Our panelists and VSG leadership development specialists will share tools and techniques that free your team members to know and speak the truth.
There has never been a better time to retool your evaluations systems to create organizational success!