MetraPark

Over a two-year period, Venue Solutions Group performed a number of services for this fairgrounds complex that covers 189 acres and contains multiple buildings, including a 12,000-seat multi-purpose arena.

Our initial scope of work was to perform an organizational review to assist management in identifying opportunities exist to enhance day-to-day operations, efficiency, employee relations, accountability, and communication. We were later brought back to facilitate the search for the General Manager position and then perform a food and beverage guest experience audit, a team-building training session, and help develop Standard Operating Procedures.